Product Designers for Customer Journey SAT needed - 100% REMOTELY
Do you want to do impactful work that will be deployed to millions of citizens weekly? Do you want your input to be heard and taken into consideration? Apply and create a digital future with us!
We're looking for Product Designers for an international fintech startup on a mission to protect and grow its clients’ life savings. The company was founded to address two of the biggest issues with Bitcoin adoption: accessibility and security. In a matter of years, they developed an industry-leading platform that introduced cryptocurrency into the daily lives of millions worldwide.
The Customer Journey SAT has two clients: external clients and internal clients. For the former, the team handles the user-facing communications (emails, push notifications, and website) and works tightly with the Compliance Lifecycle team in the onboarding, login, and close account flows. For the latter, the team owns implementation, maintenance, and improvements of some internal teams' tools.
The Senior Product Designers will help define a best-in-class user experience for our product, partnering with Product Managers, UXR, engineering and fellow designers. This is a role for a designer with extensive experience crafting creative and usable interfaces with a strong focus on client needs in a collaborative environment. The Senior Designer’s role would be to also inspire and elevate the other members of the design team by providing guidance and mentorship, setting an example by following best practices, bringing innovative technological ideas, and defining and ensuring a design process is followed.
You’d be an advocate for the importance of UCD, UX and UX research, lean and agile methodologies. You’d support the Product team in shaping the product’s strategy and vision by being an active participant in the Ideation and R&D stage. You’d be expected to periodically do benchmarking & research, and utilizing data to further develop the product as well as grow strategic concepts through design exploration, ideation, and user validation as part of a cross-functional team.
Your work will bring our clients a sense of delight every time they use our product.
Why work with us?