Rayane Rooms
Front Office Manager from Algeria, Algeria

With 15 years of experience in hospitality, Rooms department,I am responsible for overseeing the operations and staff in the various departments related to guest accommodations, including front...

  • Customer Service

With 15 years of experience in hospitality, Rooms department,

I am responsible for overseeing the operations and staff in the various departments related to guest accommodations, including front desk, housekeeping, concierge, and guest services. I ensure high standards of guest service, maintain efficient operations, and maximize revenue. I coordinate and manage room bookings, resolve guest issues, handle staffing and training, and collaborate with other departments to create a seamless guest experience. As rooms division manager, I play a vital role in ensuring guest satisfaction and profitability in a hotel or resort.