Eklektika Veb d.o.o.

Team Lead US Consulting (Home office/ Flexible)

What if we told you that we can not only offer you a position at one of the top internet companies in the USA and Germany but that you’ll also love working for us? Here at Digistore24 we love turning customers into raving fans, but that starts with making our staff raving fans of us too! We are looking for a driven team lead for our US consulting team who can help us provide the best service possible. If you’re looking for a new challenge and think this could be you then read on!

Who is Digistore24?

Ever wondered how new entrepreneurs reach millions of people with their products and marketing online? Welcome to Digistore24. We create client success. Our mission is to help entrepreneurs reach their audiences by automating and digitalizing the complete sales process: from order forms, invoices, affiliates, payment processes, and statistics to accounting and conversion optimization. By taking over this backstage work, we enable SMEs from over 30 sectors such as sports, nutrition, lifestyle, media, and consulting to concentrate on their core business again/

The Eklektika company from Belgrade has existed for 18 years, and it recently became an integral part of the German / USA company Digistore24.

Your Superpowers...

In-depth knowledge of support and startup culture

A strong leader with 2+ years of experience helping others achieve their best

Success-driven and always striving to improve our processes

English: Professional Working Proficiency (writing, reading, speaking)

Organizational skills combined with an ability to prioritize

Calm and positive in any situation to assist with conflict resolution

A typical day as our team leader could be: 

Ensuring a high-quality standard is maintained across all tickets

Optimize and improve standard responses

Manage a small team and maximize their productivity, while creating a fun environment

Working from home, a cafe, or a coworking space

Building relationships with your support team and working hard to help them level up their skills

Handling and responding to the bug reporting process

Ensuring Digistore24’s identity and values are respected and maintained

Why you’ll love working for us…

100% home office, as long as you can guarantee a trouble-free internet

Flexible working hours with core elements

Lead by Example

The stability of an extremely successful German high-tech company that has retained its start-up spirit over the years

An international, family team with strong cohesion

Regular team events in various European countries

State-of-the-art technology and evolving methods

Personal responsibility from day one

Technical Background is a plus

Application and next steps

Does this position sound like your dream job? Here’s how to apply:

Convince us of yourself in a letter of application (PDF). Tell us three reasons why you are our next Team Leader and an asset to Digistore24.

Include your cover letter and send everything with your CV (PDF) and other attachments to your application. Please also state your salary expectations.

Set “Name + aimed Position” as the subject.